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From: lubich@ethz.UUCP (Hannes Lubich)
Newsgroups: comp.mail.misc
Subject: Re: X.400 ean mail system
Message-ID: <190@bernina.UUCP>
Date: Mon, 31-Aug-87 12:41:50 EDT
Article-I.D.: bernina.190
Posted: Mon Aug 31 12:41:50 1987
Date-Received: Sat, 5-Sep-87 09:43:08 EDT
References: <186@bernina.UUCP> <719@hplabsz.HPL.HP.COM> <189@bernina.UUCP>
Reply-To: lubich@bernina.UUCP (Hannes Lubich)
Organization: ETH Zuerich, Switzerland
Lines: 24
Keywords: ean, mail, x.400

Peter, just one point:
I don't think that I will try to defend the old ean version that we are
running here (got, that, John :-)) but I would wish that everybody would
document software in the way ubc did it for ean. The user documentation
is very good (there is a seperate documentation for VMS managers, Unix-
managers and simple users, there are least two quick reference cards
and we added a whole bunch of additonal information (including a
telephone hotline service and the like). In addition, a large ammount
of documentation is available on an online basis, so there is really no
reason for complaining about the documentation.

We all agree that EAN V1 has some major disadvantages but I think that 
all the people that now tend to flame ean should have
	a) spoken up earlier
	b) spoken up in a more usable fashion
	c) directed their complaints to ubc

	--Hannes

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