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From: jay@splut.UUCP (Jay Maynard)
Newsgroups: comp.sys.ibm.pc
Subject: Re: HELP! Compaq Reboots while on UPS!
Message-ID: <95@splut.UUCP>
Date: Tue, 25-Aug-87 20:06:47 EDT
Article-I.D.: splut.95
Posted: Tue Aug 25 20:06:47 1987
Date-Received: Sat, 29-Aug-87 08:58:18 EDT
References: <3744@ecsvax.UUCP>
Organization: Confederate Microsystems, League City, TX
Lines: 27
Keywords: Compaq,Deskpro,UPS,Glitch
Summary: Power supply update FREE if you hurry.


In article <3744@ecsvax.UUCP>, cjl@ecsvax.UUCP (Charles Lord) writes:
> I have a curious problem that I wonder if anyone else has seen.
> I have an otherwise functioning Compaq Deskpro that will reboot
> sporatically (sp?) every few hours on its own if left on a 
> Tripp-Lite UPS.  It has done it so far with two separate UPS units
> that work great with IBM, Zenith, No-Name Taiwan, Wells-American,
> and other computers in the building, but the Deskpro will not run
> without rebooting every few hours while plugged into the UPS.

There was a service bulletin Compaq put out on this very problem. It seems
that the original Deskpro power supply had a fuse in series with the
regulated 5 volt power supply line. The fuse clips they got from their
supplier were of poor quality in one particular batch.

Your dealer will be able to replace this power supply at no cost under a
Compaq extended warranty - IF you hurry. The program is referenced in
service bulletin #37 or 38 (have him call the dealer hotline if he's not
sure about this).

Act fast, though...the deadline is at the end of this month, according to my
source (an engineer in the compatibility testing group).
-- 
Jay Maynard, K5ZC...>splut!< | uucp: hoptoad!academ!uhnix1!nuchat!splut!jay
"Don't ask ME about Unix...  | (or sun!housun!nuchat)       CI$: 71036,1603
I speak SNA!"                | internet: beats me         GEnie: JAYMAYNARD
The opinions herein are shared by neither of my cats, much less anyone else.