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From: lee@minnow.UUCP
Newsgroups: comp.unix.xenix
Subject: Re: MicroPort Customer Support
Message-ID: <945@minnow.UUCP>
Date: Wed, 16-Sep-87 13:37:12 EDT
Article-I.D.: minnow.945
Posted: Wed Sep 16 13:37:12 1987
Date-Received: Sat, 19-Sep-87 06:40:31 EDT
References: <10077@beta.UUCP>
Reply-To: lee@minnow.UUCP (Gene Lee )
Organization: Unisys Corporation - Roseville, MN
Lines: 32
Keywords: Does it exist?

In article <10077@beta.UUCP> myxm@beta.UUCP (Mike Mitchell) writes:
>I received the System 5 software from Microport yesterday, and decided to
>install it in the evenining. So far this has been the biggest headache I
>have ever had to deal with. ......


   First, I must agree that this is the most un-user-freindly software I
have ever installed.  This first time I installed it I had the same problem
u did.  The install software had the wrong number of heads and tracks.  Not
having a data sheet handy on my hard disk I didn't question what it said.
(My drive has 5 heads and 925 cyl and it thought it had 5 heads and 1000
 cyl).  After spending a couple of hours fighting with the infamous WN 
errors (those of you that have gotten them know what I am talking about)
I finally got the system loaded.  Going on the information it had about
the number of cyls it said I had, I had left 5 meg for dos.  All seemed
fine until I booted up dos and found the format would hang trying to format
the cyls that where not really there. As it turned out there was only
about 900k left for my dos partition. I have more than that on a floppy.
  At this point I had already spent
days getting the microport side tuned the way I wanted it.  Now the only
choice I had was to erase everything and start all over again if wanted more
than 900k in my dos partition.

That is just a sample of the FUN I've had with this product.

Gene W. Lee


-- 
Gene Lee UUCP: ...ihnp4!{meccts,dayton,rosevax}!ems!minnow!lee
UNISYS Corporation     ATT:  (612) 635-6334
If not for the courage of the fearless manager, the paycheck would be lost.