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Path: utzoo!utgpu!water!watmath!clyde!rutgers!ukma!uunet!van-bc!sl
From: sl@van-bc.UUCP
Newsgroups: comp.unix.xenix
Subject: Re: MicroPort Customer Support
Message-ID: <1338@van-bc.UUCP>
Date: Wed, 16-Sep-87 05:26:36 EDT
Article-I.D.: van-bc.1338
Posted: Wed Sep 16 05:26:36 1987
Date-Received: Sat, 19-Sep-87 09:20:46 EDT
References: <10077@beta.UUCP>
Reply-To: sl@van-bc.UUCP (Stuart Lynne)
Organization: Public Access Network, Vancouver, BC.
Lines: 24
Keywords: Does it exist?

In article <10077@beta.UUCP> myxm@beta.UUCP (Mike Mitchell) writes:
>I received the System 5 software from Microport yesterday, and decided to
>install it in the evenining. So far this has been the biggest headache I
...
>try again. Ok, use dd to see what is on it. dd:command not found. Ok, boot
>dos, use norton to look at it. 1.2M of '\0'. Great. Call Microport for
...
>So what about replacing my floppy? "Twelve dollar" For defective media?
>"No, to ship to you." Singing telegram? "No, first fedral united over the
>counter under the door freight."
...
>Does anyone else have problems like this with Microport, or am I the 
>only one with one leg 6" longer from their technicians pulling it.

Bell Technologies must be shipping the same set of disks (was it disk four?).

However once we had figured out what the problem was they shipped a new
diskette out the next day, Federal Express at their expense! They would have
shipped the same day except that they had missed the Fed Ex pickup deadline
by the time they returned my call.


-- 
{ihnp4!alberta!ubc-vision,uunet}!van-bc!Stuart.Lynne Vancouver,BC,604-937-7532