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From: dave@sdeggo.UUCP (David L. Smith)
Newsgroups: comp.unix.xenix
Subject: Re: MicroPort Customer Support
Message-ID: <92@sdeggo.UUCP>
Date: Thu, 17-Sep-87 14:18:59 EDT
Article-I.D.: sdeggo.92
Posted: Thu Sep 17 14:18:59 1987
Date-Received: Sat, 19-Sep-87 15:43:26 EDT
References: <10077@beta.UUCP> <945@minnow.UUCP>
Organization: Lazy Programmer's Society of San Diego
Lines: 15
Keywords: Does it exist?


It's amazing how bad Microport customer support has gotten, in such a short
period of time.  When I originally purchased my system, back in December,
they were pretty good.  They had an 800 number to call, the people answering
the phone were fairly intelligent, and they would ship disks free.

If they're going to try to compete they'd better get their act together.
Saving $500 is nice, but it doesn't really matter if the product doesn't work.


-- 
David L. Smith
{sdcsvax!sdamos,ihnp4!jack!man, hp-sdd!crash, pyramid}!sdeggo!dave
sdeggo!dave@sdamos.ucsd.edu 
"How can you tell when our network president is lying?  His lips move."