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From: bc@mit-amt.MEDIA.MIT.EDU (bill coderre)
Newsgroups: comp.sys.mac
Subject: Apple Hates You and other Misconceptions
Message-ID: <1629@mit-amt.MEDIA.MIT.EDU>
Date: Sun, 11-Oct-87 12:54:08 EDT
Article-I.D.: mit-amt.1629
Posted: Sun Oct 11 12:54:08 1987
Date-Received: Mon, 12-Oct-87 22:12:49 EDT
Organization: MIT Media Lab, Cambridge, MA
Lines: 62
Keywords: Monitors

DISCLAIM: This is my opinion, not one of Apple or MIT.

Some common monitor ailments explained:

If your monitor "pops" (sharp click, "blooming" of picture), then that
is a high-voltage problem. If it's in warranty, dealer will replace.
If not, either a TV shop can fix, or just live with it. What happens
is that the Hi-V is arcing to ground. Could be fixed by cleaning the
insides, dust has been known to do this. DANGER: YOU WILL DIE if you
zap yourself with high-voltage. Be careful. Turn off the set. Let it
cool off. Follow the anode discharge procedure notated in many service
manuals. Let everything dry thoroughly before powering up.

If your monitor streaks, chances are it's a bad cable. Try another. If
that doesn't work, there is a component defect near the input stages
of the monitor, probably a broken capacitor.

If your monitor has rotten contrast, it could be the B+ voltage, or a
component failure.

If your monitor is defocused in some area, then it is probably a
simple yoke adjustment needing to be done. Same for rotation, and
lateral shift. It only takes a few minutes to fix. (Note: color
monitors have a fairly complex alignment procedure, involving two
dozen or so adjustments. I don't advise you align your own monitor
without a manual.)

All of the above can be easily fixed by your dealer or a TV shop. If
you've never fixed a TV, I don't advise you go out and try it
yourself. You can be KILLED. No foolin'.


AS FOR THIS BUSINESS OF APPLE "HATING" PEOPLE:

I honestly can't believe people who think that Apple would "unload"
inferior monitors on anybody. Seriously, why would Apple bother to
ship inferior product if they knew that it would reduce its company
image and also cost money since people will send broken stuff back?
Apple doesn't screen monitors into "crummy" and "good" piles. They buy
them all built and in the box from Sony (and other places) and ship
them to you.

I have seen, personally, several dozen Apple BW monitors. All of them
were damn close to perfect. One or two broke, and we sent 'em back, no
prob. Several needed adjustments, but that's hardly surprising for a
delicate tube that's been shipped on a truck.

I have also seen two prototype and one "real" color monitors. The
finished product is without doubt the sharpest, has the purest colors,
and the nicest overall picture of any "consumer" product I've seen. I
can easily compare it to a TV studio monitor which costs $3k (and has
many other features). The reason for the delay is that Apple asked
Sony for better overall quality than Sony had ever delivered before,
and that took extra time. I honestly believe that anyone who A/B tests
Apple versus anything else will instantly prefer the Apple monitor. I
wish I could get one for my home TV set.

Apple honestly believes that you will be buying more computers later,
and therefore wants you to be happy with your computer. If you are one
of the few that had a couple of bad monitors in a row, then you are
unlucky. A vast majority of people have no problems at all. I'm sure
if you explain your problems to the dealer or a TV jock, they can make
you happy in a few minutes. Good luck, eh?..........................bc