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From: bhj@bhjat.UUCP (burt janz)
Newsgroups: comp.unix.xenix
Subject: Re: Non-Xenix alternatives to "Re: MicroPort Customer Support" ??
Message-ID: <145@bhjat.UUCP>
Date: Mon, 21-Sep-87 16:34:13 EDT
Article-I.D.: bhjat.145
Posted: Mon Sep 21 16:34:13 1987
Date-Received: Wed, 23-Sep-87 01:03:20 EDT
References: <10077@beta.UUCP> <945@minnow.UUCP> <2274@ubvax.UUCP> <376@micropen>
Organization: BHJ Associates, Nashua, NH
Lines: 32
Summary: More good Microport support types


I have also had cause to speak with uport about their software, and there
are a couple of bugs which are driving me batty.  But, having been a V6,
V7, 4.1, 4.2, 4.3, and now a uport and Sequent (screwy 4.2 kernel) user,
I've seen more problems than you can shake a stick at.

(flame on...)

Who says UNIX has less problems than proprietary operating systems?  Even
VMS (Very Messed-up Syntax) has less bugs than UNIX!

(flame off...)

However, John Sully is also quite sharp on the uport problems, and is quite
willing to help.  And, he IS on the net!

Try sending him mail at ..amdcad!uport!jsully.  I've sent mail on problems,
and have received answers which I have been EXTREMELY pleased at.  I have
also asked for, and received, replacement disks at no cost to myself.  The
option was, let them send it UPS blue at their cost, or overnight at mine.
I waited the extra day.

In short, those who flame on about problems at installation time probably 
would flame about having mustard put on their hamburger by mistake.  I don't
know... I think life is too short to flame at a customer support type.  He
didn't send you the original software.

And for those who were silly enough to install uport WITHOUT reading the
update notes, SHAME ON YOU!!!  You were TOLD to back up your boot floppy
first |->.

Burt Janz