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From: shocking@nswitgould.OZ (Stephen Hocking cc)
Newsgroups: comp.unix.xenix
Subject: Re: Microport -- Man or Myth??!?
Message-ID: <1041@nswitgould.OZ>
Date: Sun, 20-Sep-87 21:22:29 EDT
Article-I.D.: nswitgou.1041
Posted: Sun Sep 20 21:22:29 1987
Date-Received: Sat, 26-Sep-87 01:35:28 EDT
References: <10154@beta.UUCP>
Organization: (S.Hocking @ Cirrhosis-by-the-Sea)
Lines: 39

in article <10154@beta.UUCP>, myxm@beta.UUCP (Mike Mitchell) says:
> On Monday of this week, I had a phone conversation with one of the technical
> support at MicroBlunder about one of my distribution floppies. As it turns
> out, the floppy was blank and the gentleman at MicroBlunder told me he would
> ship me a floppy (yes, yours today for the low, low, low price of only $12.00).


	[Stuff in here detailing an incredible story of tears & frustration]


> "Hello." "The Infamous Mike Mitchell please." "Depends on what he is infamous
> for. This is Mike." "Hi, this is SCO." "Oh, like Unix.?" "Yep." "I saw
> your last message on the news about the problems you have been having with
> MicroBlunder." "Really, that's TOO funny." "I have an idea for you..."
> 
> What's this? A commercial micro unix producer that actually ties into the
> net? Wow. Maybe there is someone out there that listens... We can hope.

	Funny this. Over here in Oz, the microport support that I've
	experienced has been excellent. On the two occasions that I've had
	strife & woe (largely owing to a last minute change in my order)
	I've rung up in the morning and a floppy has been zapped out by
	lunch for free. This was before I bought the Tech support contract.
	Funnily enough, I haven't rung them half so much since then. In
	contrast, when I was involved in a contract using Santa Claus Xenix
	(as it is affectionately known over here) the tech support was the
	pits. They've gotten some new distributors since then, so things
	may've changed. Mind you SCO's product has less of a tendency to
	crash at unexpected times. Now if only I saw "panic: Software
	detects double fault" about once a month instead of once or twice a
	day I'd be as happy as a pig in garbage.

		Stephen

-- 
		"Lay orf Arfur, 'e doesnt know wot 'es saying"

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