Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Path: utzoo!mnetor!uunet!husc6!rutgers!mcnc!decvax!decwrl!ucbvax!IBM.COM!SOWA From: SOWA@IBM.COM (john Sowa) Newsgroups: comp.ai.digest Subject: Knowledge Soup Message-ID: <102487.200341.sowa@ibm.com> Date: Mon, 26-Oct-87 02:21:03 EST Article-I.D.: ibm.102487.200341.sowa Posted: Mon Oct 26 02:21:03 1987 Date-Received: Wed, 28-Oct-87 01:13:49 EST Sender: daemon@ucbvax.BERKELEY.EDU Organization: The ARPA Internet Lines: 33 Approved: ailist@kl.sri.com An abstract of a recent talk I gave found its way to the AIList, V5 #241. But along the way, the first five sentences were lost. Those sentences made a distinction that was at least as important as the rest of the abstract: Much of the knowledge in people's heads is inconsistent. Some of it may be represented in symbolic or propositional form, but a lot of it or perhaps even most of it is stored in image-like forms. And some knowledge is stored in vague "gut feel" or intuitive forms that are almost never verbalized. The term "knowledge base" sounds too precise and organized to reflect the enormous complexity of what people have in their heads. A better term is "knowledge soup." Whoever truncated the abstract also changed the title "Crystallizing theories out of Knowledge Soup" by adding "(knowledge base)". That parenthetical addition blurred the distinction between the informal, disorganized knowledge in the head and the formalized knowledge bases that are required by AI systems. Some of the most active research in AI today is directed towards handling that soup and managing it within the confines of digital systems: fuzzy logic, various forms of default and nonmonotonic reasoning, truth maintenance systems, connectionism and various statistical approaches, and Hewitt's due-process reasoning between competing agents with different points of view. Winograd and Flores' flight into phenomenology and hermeneutics is based on a recognition of the complexity of the knowledge soup. But instead of looking for ways of dealing with it in AI terms, they gave up. Although I sympathize with their suggestion that we use computers to help people communicate better with each other, I believe that variations of current AI techniques can support semi-automated tools for knowledge acquisition from the soup. More invention may be needed for fully automated systems that can extract theories without human guidance. But there is no clear evidence that the task is impossible.