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From: jeff@bucc2.UUCP
Newsgroups: comp.dcom.telecom
Subject: Re: My adventures with U.S. Sprint
Message-ID: <47700001@bucc2>
Date: Tue, 20-Oct-87 18:05:00 EST
Article-I.D.: bucc2.47700001
Posted: Tue Oct 20 18:05:00 1987
Date-Received: Sun, 25-Oct-87 09:31:45 EST
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> [story of Sprint causing unauthorized LD carrier change]
>
> Southwestern Bell has agreed to change our LD carrier back to our original 
> carrier, remove the $5.00 charge from our bill, and back-charge U.S.  
> Sprint $5.00.

That was nice of SW Bell.  My LD carrier had been Teleconnect for quite a 
while when suddenly one day (with absolutely no prior communication) I
received a bill from AT&T, and a $5 charge for LD carrier change from
Illinois Bell.  When I questioned the friendly people at Illinois Bell,
they told me that AT&T had requested the change.  Despite as much fuss as
I was up to generating at the time, they refused to refund the $5, and
then had the gall to charge me ANOTHER $5 to change it back to the way
I wanted it in the first place.  

I eventually got my $10 back from AT&T, but that took many, many complaints,
and about 8 months.