Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Path: utzoo!mnetor!uunet!seismo!sundc!pitstop!sun!decwrl!decvax!ucbvax!SHASTA.STANFORD.EDU!kaufman From: kaufman@SHASTA.STANFORD.EDU (Marc Kaufman) Newsgroups: comp.dcom.telecom Subject: Re: Ignorant Telephone Company personnel [was Re: Spurious "}" on 1200..] Message-ID: <2145@Shasta.STANFORD.EDU> Date: Sat, 24-Oct-87 23:18:11 EST Article-I.D.: Shasta.2145 Posted: Sat Oct 24 23:18:11 1987 Date-Received: Wed, 28-Oct-87 19:42:07 EST References: Sender: daemon@ucbvax.BERKELEY.EDU Reply-To: kaufman@Shasta.stanford.edu (Marc Kaufman) Organization: Stanford University Lines: 26 Approved: telecom@xx.lcs.mit.edu In article jhh@ihlpl.UUCP (Haller) writes: > ...give this information to the person answering the repair >phone, as in my experience, all they know about is that you will get >charged if they find that the problem is in your wiring. "It will be fixed tomorrow before 5 o'clock" My local office just cut over to ESS (from #5 crossbar). Evidently I can now buy a "data guaranteed" line for $$ extra per month. I have not been able to get a guarantee that if "I" have a data guaranteed line, and the other end (computer) has a data guaranteed line, ... that the central office trunks will preserve the data. I have just gone through a very long hassle with the local Telco over 48 InWATS lines that are used for data. The upshot is that "there is no data tariff for WATS", so they refuse to test for impulse noise and other forms of data degradation as long as the circuit can be used for voice. Thanks to deregulation, I discovered that if you get T1 service from the local toll office, you cannot get straight digital passthrough from the toll trunks. The lines are individually broken down to 2-wire analog circuits, sent through the nearest CO, and re-digitized for transmission to the customer! Fun, huh? Marc Kaufman (kaufman@Shasta.stanford.edu)