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From: UD140469@NDSUVM1.BITNET
Newsgroups: comp.sys.atari.st
Subject: Re: What's wrong with OSS?
Message-ID: <380UD140469@NDSUVM1>
Date: Mon, 19-Oct-87 16:17:20 EDT
Article-I.D.: NDSUVM1.380UD140469
Posted: Mon Oct 19 16:17:20 1987
Date-Received: Wed, 21-Oct-87 00:50:48 EDT
References: <370UD140469@NDSUVM1> 2399@umn-cs.UUCP
Organization: North Dakota Higher Education Computer Network, Fargo, ND
Lines: 22
DISCLAIMER: Author bears full responsibility for contents of this article. 
    Well, since I paid with cash, I didn't notice that little caveat about


billed-now, pay latter.  That they warned cardholders ahead of time worries me
even more than if they hadn't--it's been my experience that companies that need
your money (cashwise, from the credit card) before they are able to supply the
product are either on shakey financial footing or might be up to no good....
As for manuals, it's true that they could just have picked an overly busy
printing company to do the job....  My biggest complaint still stands--the
handing out of mis-information about individual shipping dates (dare I say
lies?).  I did call OSS and "confront" them about the problem (I didn't mention
credit cards or late manuals)--boy, did I feel like a heel even though I think
it is a legitimate complaint.  The fellow I was talking to got real quiet (if
I was him, I'd probably have been mad, but since it's a customer on the phone,
you can't really gripe back)...  He didn't give me any specific answer other
than saying he'd pass it (my complaint) to the others....
     
                                              Scott Udell
                                              UD140469@NDSUVM1.BITNET
     
(PPascal is still my favorite language on the ST, and OSS is still one of my
favorite software companies--I just don't want them degenerating into something
else...)
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