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From: neil@atari.UUCP
Newsgroups: comp.sys.atari.st
Subject: Re: What's the deal with the repair kits, Neil?
Message-ID: <877@atari.UUCP>
Date: Tue, 27-Oct-87 13:54:56 EST
Article-I.D.: atari.877
Posted: Tue Oct 27 13:54:56 1987
Date-Received: Sat, 31-Oct-87 18:06:25 EST
References: <11958@decwrl.DEC.COM>
Organization: Atari Corp/Mktg
Lines: 19

In article <11958@decwrl.DEC.COM>, morgan@nexus.dec.com (Mike Morgan -- DTN 522-5765) writes:
> Neil Harris,
>  
> My sole, as in one and only in Colorado Springs, Atari dealer, who has sold 
> Ataris for about 3 years my not be selling the Mega series. He says 
> the $4000.00 layout for the repair kits is too much.
>  
> Why are you charging $4000.00 for the repair kit? Why is Atari acting like
> IBM?

In the past, the abilities of service centers to quickly respond to a
problem was impaired by an insufficient inventory of spare parts in the
field.  The repair kit for the Megas is _very_ extensive, with enough parts
to completely replace several systems.
-- 
--->Neil Harris, Director of Marketing Communications, Atari Corporation
UUCP: ...{hoptoad, lll-lcc, pyramid, imagen, sun}!atari!neil
GEnie: NHARRIS/ WELL: neil / BIX: neilharris / Delphi: NEILHARRIS
CIS: 70007,1135 / Atari BBS 408-745-5308 / Usually the OFFICIAL Atari opinion