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From: med@druhi.ATT.COM (DrapalME)
Newsgroups: comp.sys.atari.st
Subject: Re: What's the deal with the repair kits, Neil?
Message-ID: <2339@druhi.ATT.COM>
Date: Fri, 30-Oct-87 00:12:38 EST
Article-I.D.: druhi.2339
Posted: Fri Oct 30 00:12:38 1987
Date-Received: Wed, 4-Nov-87 22:16:18 EST
References: <11958@decwrl.DEC.COM> <877@atari.UUCP>
Organization: AT&T, Denver, CO
Lines: 39
Summary: How many MEGAS can you buy for $4000?

In article <877@atari.UUCP>, neil@atari.UUCP (Neil Harris) writes:
> In article <11958@decwrl.DEC.COM>, morgan@nexus.dec.com (Mike Morgan -- DTN 522-5765) writes:
> > Neil Harris,
> >  
> > My sole, as in one and only in Colorado Springs, Atari dealer, who has sold 
> > Ataris for about 3 years my not be selling the Mega series. He says 
> > the $4000.00 layout for the repair kits is too much.
> >  
> > Why are you charging $4000.00 for the repair kit? Why is Atari acting like
> > IBM?
> 
> In the past, the abilities of service centers to quickly respond to a
> problem was impaired by an insufficient inventory of spare parts in the
> field.  The repair kit for the Megas is _very_ extensive, with enough parts
> to completely replace several systems.
> -- 
> --->Neil Harris, Director of Marketing Communications, Atari Corporation
> UUCP: ...{hoptoad, lll-lcc, pyramid, imagen, sun}!atari!neil
> GEnie: NHARRIS/ WELL: neil / BIX: neilharris / Delphi: NEILHARRIS
> CIS: 70007,1135 / Atari BBS 408-745-5308 / Usually the OFFICIAL Atari opinion


I hope by "several", you mean more than the dealer could buy at cost for $4000,
otherwise it seems that the quote from a Clint Eastwood movie might apply:
	"Scrap it Clyde..." ;-).
In any case, I think that the decision on whether or not to buy this repair
kit should be the dealers choice, not a prerequisite of becoming an
"authorized service center".

As far as the original poster is concerned, I could only suggest that he/she
drive a few more mile north here to Denver - there is at least one authorized
service center here who could solve any problems that might come up (sorry, no
advertizing here).  As far as I know, this dealership is going to be carrying
the MEGAs - they are expecting their first systems any day now...

						Myron Drapal
						AT&T
						Denver, Co.
						..!ihnp4!druhi!med