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From: jcc@ut-ngp.UUCP
Newsgroups: comp.sys.mac
Subject: Re: Apple Warranties
Message-ID: <6652@ut-ngp.UUCP>
Date: Thu, 29-Oct-87 13:00:31 EST
Article-I.D.: ut-ngp.6652
Posted: Thu Oct 29 13:00:31 1987
Date-Received: Sat, 31-Oct-87 19:27:12 EST
References: <790@sdcc18.ucsd.EDU> <870012@hpcilzb.HP.COM> <13038@comp.vuw.ac.nz> <4183@sdcsvax.UCSD.EDU>
Organization: UTexas Computation Center, Austin, Texas
Lines: 19
Summary: AppleCare mandatory?


From what I've seen here at Texas' microcomputer lab, it would appear that
AppleCare should be mandatory.  Already, of some 20 mac SEs that I oversee,
2 have gone in for video bye-bye (similar to the problem on the mac +...)
and another one or two are exhibiting behavior indicating that failure
within the next few weeks is imminent.  

We've also had a drive failure and 2 other hardware-related problems... on
different macs.

Seeing how the macs performed wonderfully throughout the warranty period and
then started fritzing around the 100-day point, it can easily be argued that
AppleCare is as mandatory as seats in a car.  Without it, hardware failures
will surely run above the cost of AppleCare within the covered time.

					--chris

Disclaimer:  I and the views above in no way represent those of the
   Computation Center or the Microcomputer Lab support group.