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From: ljz@fxgrp.UUCP (Lloyd Zusman)
Newsgroups: comp.lang.c
Subject: Re: Ms C 5.0
Message-ID: <148@fxgrp.UUCP>
Date: Sat, 7-Nov-87 12:02:27 EST
Article-I.D.: fxgrp.148
Posted: Sat Nov  7 12:02:27 1987
Date-Received: Mon, 9-Nov-87 07:00:54 EST
References: <3028@rosevax.Rosemount.COM>
Reply-To: ljz@fxgrp.UUCP (Lloyd Zusman)
Followup-To: <3028@rosevax.Rosemount.COM> richw@rosevax.Rosemount.COM (Rich Wagenknecht)
Organization: Master Byte Software
Lines: 42
Keywords: Microsoft C

In article <3028@rosevax.Rosemount.COM> richw@rosevax.Rosemount.COM (Rich Wagenknecht) writes:

>I purchased Ms C 4.0 this summer with the understanding that
>I would recieve C 5.0 and soon as it became available.  ...
>  ... I still
>have not received a new version and am dismayed to find that I
>can simply go down to a number of software sellers and purchase
>it off the shelf.

Someone I know who ordered version 5.0 as you did just got it
yesterday (11/6/87).

What you have experienced is another example of Microsoft's arrogant
and condescending attitude towards its customers.  Unless you are
purchasing more than 100 or so units of its products, Microsoft tends
to treat you like dirt.  The software sellers who have C 5.0 on their
shelves obviously are bigger customers than you.

Microsoft does have a fairly extensive Customer Support department,
but if you're an advanced user and are looking for help beyond that
needed by a novice user, you are likely to come up against a brick
wall.

I have a number of personal experiences over the years that support
these assertions.

I am a software consultant and I advise my clients not to buy Microsoft
products.  I'm proud to say that I cost Microsoft at least 150 sales
at a company at which I was consulting last year.  Until Microsoft improves
its snotty attitude towards its customers, I will continue to give the
following advice:

	BOYCOTT MICROSOFT PRODUCTS!

This is only my personal opinion, and it doesn't necessarily reflect
the policy of anyone who hires me or the company through which I am
accessing the net.


-- 
Lloyd Zusman, Master Byte Software, Los Gatos, California
"We take things well in hand."
...!ames!fxgrp!ljz