Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Path: utzoo!mnetor!uunet!husc6!rutgers!sri-spam!ames!amdahl!ptsfa!varian!vaxwaller!richc From: richc@vaxwaller.UUCP (Rich Commins) Newsgroups: comp.sys.amiga Subject: Re: Intuition's "dont mess with these" fields... Message-ID: <1240@vaxwaller.UUCP> Date: Thu, 12-Nov-87 13:54:22 EST Article-I.D.: vaxwalle.1240 Posted: Thu Nov 12 13:54:22 1987 Date-Received: Sat, 14-Nov-87 20:28:55 EST References: <1961@amiga.amiga.UUCP> <1825@cadovax.UUCP> <2631@cbmvax.UUCP> <1860@cadovax.UUCP> Organization: Varian Instruments, Walnut Creek CA Lines: 31 Keywords: Intuition verboten nopokenzefields Summary: rev upgrade costs? In article <1860@cadovax.UUCP>, keithd@cadovax.UUCP (Keith Doyle) writes: > I'm sorry if you took it that way. What I was trying to do (and obviously > failed) was to impart a sense of urgency to the problem, as the disks > go to the duplicator *very soon*. I think we all could learn to be better diplomats, but its very hard after spending many hours tracing down the bug in the system (Sometimes it *is* cockpit error) 8^) . The intent is **constructive** comments and critisism and not **destructive** remarks. If we all try harder we'll all win big my making the AMIGA the best it can be. > > schedule, and it is imperative that we meet it. If you found my tone > threatening, it was not intended, rather a desperate cry for "help! how > do I fix it so it's right, so I don't have to send out free upgrades to a ^^^^^^^^^^^^^ > darn inexpensive (read: I can't afford it) package when 1.3 comes out!". > What came back seemed like "how long can you tread water?" from my perspective. Why free upgrades? Why not just charge enough to cover costs, say around $8.00. This would reduce the urgency of the problem, and not make you go broke in the process. I personally find this approach reasonable compared to not offering a fixed disk until a major upgrade is made available, then force the user to buy the upgrade just to fix the bug (ala EA). -- -- Rich Commins (415)939-2400 \ /\ Varian Instruments, 2700 Mitchell Drive, Walnut Creek, CA 94598 \/--\ {ptsfa,lll-crg,zehntel,dual,amd,fortune,ista,rtech,csi,normac}varian!richc