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From: steve@hpiacla.HP.COM (Steve Witten)
Newsgroups: comp.sys.mac
Subject: Re: Questions about LQ Printer and MAC II
Message-ID: <4860002@hpiacla.HP.COM>
Date: Thu, 12-Nov-87 14:21:22 EST
Article-I.D.: hpiacla.4860002
Posted: Thu Nov 12 14:21:22 1987
Date-Received: Sun, 15-Nov-87 10:37:20 EST
References: <1918@uwmacc.UUCP>
Organization: Hewlett Packard
Lines: 35

I bought PrintWorks for my HP ThinkJet.  After waiting FOUR MONTHS to get the
correct drivers, they didn't work worth a shit.  Some of the numerous
problems:

     1.  Never did get it to work at 19.2 Kbaud.

     2.  More often than not, the only output I got was rows and rows of
         '?' characters.

     3.  The print quality was terrible with fonts such as Times and
Helvetica.

     4.  'Page Setup' kept screwing up the margins on my documents.

     5.  Page ejects were never in the right place.

...and on and on.  I finally got so pissed off, that I returned PrintWorks to
my local software dealer and got my money back.  I went back to using
SoftStyle's JetStart driver.  It has less features than PrintWorks but at least
it works.

When I called SoftStyle to complain about it, I was told that I must be doing
something wrong and that all the stuff I was complaining about was tested and
worked fine.  Not a terribly polite attitude at all...

Now, I don't know how PrintWorks will work with your printer -- I'm just
relaying my own experiences.  

===============================================================================

Steve Witten
Industrial Applications Center  {ucbvax, hplabs}!hpda!hpdsla!hpiacla!steve
Hewlett-Packard Co.             steve@hpiacla.HP.COM

"Wot's...uh...the deal?"