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From: bob@triceratops.cis.ohio-state.edu (Bob Sutterfield)
Newsgroups: comp.dcom.modems,news.misc
Subject: Re: Telebit Modems
Summary: vendor-specific and vendor-supported news links - a Good Idea
Keywords: TrailBlazer highspeed-dialup
Message-ID: <4148@tut.cis.ohio-state.edu>
Date: 9 Jan 88 21:21:23 GMT
References: <110@telebit.UUCP> <3101@phri.UUCP>
Sender: news@tut.cis.ohio-state.edu
Distribution: na
Organization: The Ohio State University Dept of Computer & Information Science
Lines: 25

In article <3101@phri.UUCP> roy@phri.UUCP (Roy Smith) writes:
<In article <110@telebit.UUCP> root@telebit.UUCP (Mike Ballard) says that
<>Telebit would like to use the net to provide product support, but
<>doesn't want to step on the net's non-commercial-use rules, and is
<>looking for an acceptable way out of the problem.

A commendable attitude!  More evidence of class at Telebit.  And we
haven't even bought any of their modems (yet :-).

<...Perhaps the thing to do would be to start up a new top-level name
<called prod-support (or whatever).  Each vendor which had a
<commercial product he wished to support via news would start up his
<own group (prod-support.telebit, etc) ...

A first-rate idea.  Customers would only pass the appropriate
prod-support.whatever with vendor "whatever".  Care would need to be
exercised at the customer end, of course, to set up the news/sys file
so as not to pass proprietary information on to competitors'
prod-support groups.  Perhaps a bit tricky for the neophyte, but
that's what support organizations are supposed to be good at, right?
-=-
 Bob Sutterfield, Department of Computer and Information Science
 The Ohio State University; 2036 Neil Ave. Columbus OH USA 43210-1277
 bob@ohio-state.{arpa,csnet} or ...!cbosgd!osu-cis!bob
 soon: bob@cis.ohio-state.edu