Path: utzoo!utgpu!water!watmath!clyde!rutgers!columbia!cunixc!suh
From: suh@cunixc.columbia.edu (Kenneth Suh)
Newsgroups: comp.sys.amiga
Subject: Re: Commodore loses a customer!
Summary: Open Case=Void Warrant ?
Keywords: Warranty
Message-ID: <355@cunixc.columbia.edu>
Date: 9 Jan 88 10:03:45 GMT
References: <517@ra.rice.edu>
Reply-To: suh@cunixc.columbia.edu (Kenneth Suh)
Distribution: na
Organization: Columbia University
Lines: 13

In article <517@ra.rice.edu> phil@rice.edu (William LeFebvre) writes:
>He did what the warranty said; he took his machine to a local dealer.
>They looked at it and said "it's obviously defective, but you opened the
>case and therefore violated the warranty.  Tough luck."

When I ordered my 2000, I was told that my second internal 3.5" drive
was on order but the 2000 was available.  I was informed by the head of
sales that if I installed the second drive myself, the warranty would
still be valid.  I asked them to ship me my 2000 and installed the 3.5"
drive the following week.  Which dealer is correct?


/ken