Path: utzoo!utgpu!water!watmath!clyde!rutgers!mit-eddie!uw-beaver!tektronix!tekcrl!tekfdi!bobb
From: bobb@tekfdi.TEK.COM (Robert Bales)
Newsgroups: comp.sys.amiga
Subject: Re: Commodore loses a customer!
Message-ID: <1627@tekfdi.TEK.COM>
Date: 10 Jan 88 23:22:55 GMT
References: <517@ra.rice.edu> <6081@oberon.USC.EDU>
Reply-To: bobb@tekfdi.UUCP (Robert Bales)
Organization: Tektronix, Inc., Beaverton, OR.
Lines: 27
Keywords:

In article <6081@oberon.USC.EDU> papa@pollux.usc.edu (Marco Papa) writes:

>> William LeFebvre
>>Why doesn't Commodore stand behind its product?  They can't afford to do
>>this to their customers.  Is it really a violation of warranty to simply
>>open the case?  I don't recall the warranty saying anything about that.

>Yes, it is.

Quote from "Introduction to the Commodore Amiga 2000," under "Caring for the
Amiga 2000:"

	Open the case *only* to insert/remove perpheral expansion
	hardware. If your Amiga needs service, bring it to an
	approved Amiga Service Center. Attempting to service the
	Amiga on your own will void the warranty on your Amiga.

This implies to me that user insertion/removal of expansion hardware does not
void the warranty.

But I was fiddling around and damaged my Amiga without opening the cover, so
it's now in the shop -- sigh!

   Bob Bales
   Tektronix, Inc.

I help Tektronix make their instruments. They don't help me make my opinions.