Path: utzoo!mnetor!uunet!husc6!uwvax!oddjob!gargoyle!ihnp4!cbosgd!mandrill!neoucom!wtm
From: wtm@neoucom.UUCP (Bill Mayhew)
Newsgroups: comp.sys.att
Subject: Re: Troubles with the ol' Unix-pc (3B1, 7300)
Message-ID: <857@neoucom.UUCP>
Date: 19 Dec 87 16:45:37 GMT
References: <653@astroatc.UUCP> <66@cjsa.UUCP>
Organization: Northeastern Ohio Universities College of Medicine
Lines: 25
Summary: I talked to the hotline jsut this Friday...


I think that the answerers at the hotline are hand picked to
infuriate callers with their lack of knowldedge!  I spent about an
hour on the phone with one of the hotline people which got nowhere.

He logged into my machine and poked around while I talked to him.
He found my /usr/local and proclaimed that phdaemon must be the
source of problems and proceded to lock up his machine by catting
the executable.  He redials while I say, "Try /usr/local/src".
He:  "Uhhh..."  I add:  "Darn it! I'm not running that anyway!!"
He:  "Prove it."  I: "Try ps -fe"  He:  "Uhhh...  Well, maybe
something else is running it?"  Me:  "Say what?  Why don't you look
at /etc/rc to satisfy yourself."  He: "What's /etc/rc?"  Me,
silentlty: "Aaarrrrrrrrrrgh!!!!".

I'm starting to get uncomfortably near the end of my generous :-)
90 day warranty, so the random crashing is getting to be more of a
pressing issue.

I suggestion to all owners of 3.51 is to call the hotline and let
'em know what's going on!  Every time I call, they deny that
they've ever heard of such a problem.  66@cjsa.UUCP is proof that
the hotline is not unaware.

--Bill