Path: utzoo!utgpu!water!watmath!clyde!rutgers!sri-spam!ames!ptsfa!hoptoad!academ!uhnix1!nuchat!flatline!erict From: erict@flatline.UUCP (eric townsend) Newsgroups: comp.sys.att Subject: Re: Query about the quality of UNIX/PCs and 3b1's (really 3b1 unix) Summary: Xm. Guess it depends on the tech. Message-ID: <153@flatline.UUCP> Date: 5 Jan 88 14:07:18 GMT References: <9691@shemp.UCLA.EDU> <18017@clyde.ATT.COM> <997@bakerst.UUCP> <655@pttesac.UUCP> Organization: flatline in Houston(Montrose, really), Tx. Lines: 26 In article <655@pttesac.UUCP>, vanam@pttesac.UUCP (Marnix van Ammers) writes: > Well, I'm finally going to say it: I *do* have problems with 3B1 > reliability! > I received my 3B1 around the beginning of August. AT&T is going to > be coming out for the *FOURTH* time Monday (I hope -- I made my repair > call Dec 31st). > [explains how AT&T Repair Clowns have show up 3 times already. Hey, > there *is* a commercial with an AT&T Clown in it. I can't resist.] The one time we've had a non-power supply problem they just replaced the whole machine. > I am *very* tired of having a flaky system. I'd like to know just > what the repair call rate is for these units. I would too, but I think it's higher than you think. We have 4 7300's and 4 3b1's at work, being used for development, and have only had to call the repairman *twice* in two years: 1 bad power supply and one hard drive that forgot what type it was -- they replaced the p/s on the first one, and the whole machine on the second one (they weren't sure if it was the hard drive or not.) I think that's a pretty good record for eight medium-high use machines... -- J. Eric Townsend ->uunet!nuchat!flatline!erict smail:511Parker#2,Hstn,Tx,77007 'Girls play with toys. Real women skate.' --Powell Peralta ad.| 'Hey, watch I disclaim all responsibility for others' ignorances. | me ollie this '