Path: utzoo!utgpu!water!watmath!clyde!rutgers!ames!aurora!labrea!decwrl!sun!pitstop!sundc!seismo!uunet!nuchat!flatline!erict From: erict@flatline.UUCP (eric townsend) Newsgroups: comp.sys.att Subject: 3b1 Reliability Keywords: repost. maybe. Message-ID: <165@flatline.UUCP> Date: 10 Jan 88 20:57:43 GMT Organization: flatline in Houston(Montrose, really), Tx. Lines: 27 In article <655@pttesac.UUCP>, vanam@pttesac.UUCP (Marnix van Ammers) writes: > Well, I'm finally going to say it: I *do* have problems with 3B1 > reliability! > I received my 3B1 around the beginning of August. AT&T is going to > be coming out for the *FOURTH* time Monday (I hope -- I made my repair > call Dec 31st). > [explains how AT&T Repair Clowns have show up 3 times already. Hey, > there *is* a commercial with an AT&T Clown in it. I can't resist.] The one time we've had a non-power supply problem they just replaced the whole machine. > I am *very* tired of having a flaky system. I'd like to know just > what the repair call rate is for these units. I would too, but I think it's higher than you think. We have 4 7300's and 4 3b1's at work, being used for development, and have only had to call the repairman *twice* in two years: 1 bad power supply and one hard drive that forgot what type it was -- they replaced the p/s on the first one, and the whole machine on the second one (they weren't sure if it was the hard drive or not.) I think that's a pretty good record for eight medium-high use machines... -- J. Eric Townsend ->uunet!nuchat!flatline!erict smail:511Parker#2,Hstn,Tx,77007 Just another journalist with too much computing power.| 'Hey, watch me ollie 'Girls play with toys. Real women skate.' --Powell Peralta ad.| this '