Path: utzoo!utgpu!water!watmath!clyde!bellcore!faline!ulysses!allegra!mit-eddie!bloom-beacon!coplex!jim From: jim@coplex.UUCP Newsgroups: comp.sys.amiga Subject: Re: Commodore loses a customer! Summary: Authoritative answer. Keywords: Warranty Message-ID: <339@coplex.UUCP> Date: 11 Jan 88 04:26:07 GMT References: <517@ra.rice.edu> <355@cunixc.columbia.edu> Distribution: na Organization: Copper Electronics, Louisville, Ky. Lines: 26 Posted: Sun Jan 10 23:26:07 1988 In article <355@cunixc.columbia.edu>, suh@cunixc.columbia.edu (Kenneth Suh) writes: > In article <517@ra.rice.edu> phil@rice.edu (William LeFebvre) writes: > >He did what the warranty said; he took his machine to a local dealer. > >They looked at it and said "it's obviously defective, but you opened the > >case and therefore violated the warranty. Tough luck." > > When I ordered my 2000, I was told that my second internal 3.5" drive > was on order but the 2000 was available. I was informed by the head of > sales that if I installed the second drive myself, the warranty would > still be valid. I asked them to ship me my 2000 and installed the 3.5" > drive the following week. Which dealer is correct? > > /ken // Well, Ken, Page 6-2 Caring for the Amiga in the "Introduction to \\// Amiga" book that I am assuming comes with the machine (I got mine second hand) says: "Don't open the case. If your Amiga needs service, bring it to an Amiga dealer or an approved Amiga Service Center. Opening the case will void the warranty on your Amiga." I guess that about says it all. From my personal experience, every computer I have ever seen has such notices in the manual. They don't want to pay for us messing up their equipment I suppose. ============================================================================= Jim Sewell "Make knowledge free!"