Path: utzoo!utgpu!water!watmath!clyde!rutgers!husc6!psuvax1!vu-vlsi!cbmvax!campbell
From: campbell@cbmvax.UUCP (John Campbell SW)
Newsgroups: comp.sys.amiga
Subject: Re: Commodore loses a customer!
Message-ID: <3140@cbmvax.UUCP>
Date: 14 Jan 88 15:22:36 GMT
References: <2120@gryphon.CTS.COM>
Reply-To: campbell@cbmvax.UUCP (John Campbell SW)
Organization: Commodore Technology, West Chester, PA
Lines: 30

Although this is not my area of involvement, nor my area of expertise,
I will try to shed some light on the warranty controversy.  As always,
these are my opinions and not the declarations of Commodore.

The A2000 manual that I have clearly states on page 9-3:  "Open the case
only to insert/remove peripheral expansion hardware.  If your Amiga needs
service, bring it to an approved Amiga Service Center.  Attempting to service
the Amiga on your own will void the warranty on your Amiga."

In the Amiga Hard Disk Controller Manual (A2090), on page 3: "Commodore
will not be responsible for any damages caused by improper installation
of the hard disk or the A2090.  Improper installation will void the
warranties on both the Amiga 2000 and the A2090."

My personal conclusion is that you don't void your warranty unless
you are trying to service the machine or you screw up the installation.  In
summary, if you don't know what you are doing it would be safer for you
to have the dealer install the peripherals.  If you do know what you
are doing, then put them in!!!


I hope this helps and does not clutter the bandwidth further.  We have so
many more important issues (at least from my perspective) to discuss.

John

(I'm not big on titles, but since many don't know me:  Manager, Worldwide
Software and Support, Commodore Intl.)

All relevant disclaimers.......