Path: utzoo!utgpu!water!watmath!clyde!rutgers!ames!elroy!cit-vax!oberon!pollux.usc.edu!papa
From: papa@pollux.usc.edu (Marco Papa)
Newsgroups: comp.sys.amiga
Subject: Re: Commodore loses a customer!
Keywords: stupidity
Message-ID: <6234@oberon.USC.EDU>
Date: 16 Jan 88 04:43:29 GMT
References: <517@ra.rice.edu> <6081@oberon.USC.EDU> <2040@tekred.TEK.COM>
Sender: nobody@oberon.USC.EDU
Reply-To: papa@pollux.usc.edu (Marco Papa)
Organization: Felsina Software, Los Angeles, CA
Lines: 33

In article <2040@tekred.TEK.COM> joels@tekred.TEK.COM (Joel Swank) writes:
>In article <6081@oberon.USC.EDU>, papa@pollux.usc.edu (Marco Papa) writes:
>> 
>> Sorry, but opening the case and doing what your friend did is EXACTLY what
                              ^^^^^^
>> will VOID a warranty, whether Commodore, IBM, Apple or whatever.  He should
>> have read the warranty.  That kind of work is supposed to be done at an
>> authorized service center or Commodore dealer.
>> 
>Sorry, but this is false, at least in the case of IBM. The warranty does
>not forbid the user from opening the case. I just read the warranty for
>my PC/AT. In fact the guide to operations gives very explicit instructions
>for opening the case and installing various options. If this is true of
>the Amiga 2000 I'm gonna cancel my order, because it is STUPID on a
>box with expansion capability.

You should read my messages more carefully, Joel.  It is well known that JUST
opening the case does not void the warranty, BUT this is not all that happened
in the mentioned case.  Parts were broken by the user.  Installing a board
on an IBM is at the user's risk.  This is lifted from the IBM PC AT Guide to
Operations (probably Copyright by IBM):

... "This limited warranty does not include service to repair damage 
resulting from accident, disaster, misuse, abuse, or non-IBM modification of 
the product..."                    ^^^^^^            ^^^^^^^

It is in fine print, but that's what it says, and most other manufacturers
have similar if not identical ones.  IBM has the extra requirement that it will
not service a machine that contains non-IBM boards.

Next time, put your glasses on :-)

-- Marco