Path: utzoo!utgpu!water!watmath!clyde!rutgers!gatech!purdue!i.cc.purdue.edu!j.cc.purdue.edu!pur-ee!uiucdcs!bradley!ninja
From: ninja@bradley.UUCP
Newsgroups: comp.sys.att
Subject: Re: Can they take it back?
Message-ID: <9300047@bradley>
Date: 14 Jan 88 02:40:00 GMT
References: <261@jolnet.UUCP>
Lines: 28
Nf-ID: #R:jolnet.UUCP:261:bradley:9300047:000:1480
Nf-From: bradley.UUCP!ninja    Jan 13 20:40:00 1988


> add) and he said no problem.  Bring in the DG-1 and let them check it out
> and they would trade me a 3b1 with a 20 meg HD and that I would have to 
>pay $500.00 for the OS.  I thought it sounded fishy so I talked to the salesman
> again and asked if he would check to see if the OS (unix) was not supposed
> to come with the box.

No, it's not fishy.  What I was told, (from a super-VAR, those businesses
that sell to VAR's and deal directly with AT&T) is that AT&T will not ship
a 7300 or 3B1 without an accompanying order for Unix 3.xx.  The clincher
to this is that they are completely separate items and you have to add
the price of the two to get the 'real' price of a Unix PC.

As for dealers that are hard to get a hold of, I always sympathize with
the dealer.  We've brought 350 AT&T CPU's onto our campus since last May
with a professional staff of 3 and a handfull of students (bringing the
total number of AT&T CPU's up to about 700).  You don't know how hard it 
is to deal with AT&T until you've had to support hundreds of their items.  
My favorite days were when a hotline person told me tighten the ribbon on 
a 495 LASER printer, and when I called in and got a Starlan EGA bug fix 
that was so old it should have shipped with the software we bought (fix 
was dated 1986, this was Sept. 1987).  Another perfect example is the
brain-dead uucp that came with my 7300.  Yuck !!!

Frank McGee
Microcomputer Support Specialist
Bradley University
Peoria, Ill.  61625