Path: utzoo!utgpu!water!watmath!clyde!bellcore!decvax!ucbvax!agate!ig!uwmcsd1!marque!gryphon!pnet02!rleyden
From: rleyden@pnet02.cts.com (Richard Leyden)
Newsgroups: comp.sys.amiga
Subject: Re: Expansion Ram
Message-ID: <2566@gryphon.CTS.COM>
Date: 16 Feb 88 02:20:18 GMT
Sender: root@gryphon.CTS.COM
Organization: People-Net [pnet02], Redondo Beach, CA.
Lines: 41



>>Has anyone had any previous experience with a company named "Bare Boards"

I replied

>   Right now the company has two strikes against it.  I phoned them the
>first day after seeing their ad in Robo City News.  The ad claimed "2 Mbyte
>Board, $139".  I was told that the price had gone up to $149.  This is still
>good price but I would think that they could have honored the  price
>for at least one day. Strike one.  I asked them ....

>when would they ship the board.  I was told they were "back-ordered by one-
>two weeks".  I optimistically thought that this might be true ...

>   I'm disturbed to hear that they no longer answer their phone.

   Word of my complaints about Bare Boards got back to them and they gave me
a call regarding my order.  They felt I was unfair in my complaining and
offered me a refund, which I declined.  They do not want to do business with
complainers or the impatient.

Regarding my complaints:
   1.They no longer plan to advertise in Robo City News or other "national"
     magazines.  The price increase was due to long lead time.  They will
     use only "word of mouth" advertising.

   2.They will try to send my board out this week.

   3.They are answering their phone, but necessarily must put on the
     answering machine occasionally in order to get work done.

   I regret that I didn't try contact them more directly before suggesting
they weren't answering their phone.  The fact that they tracked me down says
something for their good intentions and perhaps also for the power of
usenet.

        -Rich Leyden

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