Path: utzoo!utgpu!water!watmath!clyde!rutgers!ucsd!ucbvax!MTUS5.BITNET!JEMCCABE
From: JEMCCABE@MTUS5.BITNET
Newsgroups: comp.sys.atari.st
Subject: Re: Lyco Computer
Message-ID: <8802020556.AA11199@ucbvax.Berkeley.EDU>
Date: 2 Feb 88 05:54:00 GMT
Sender: daemon@ucbvax.BERKELEY.EDU
Organization: The Internet
Lines: 36

Date:    2 February 1988, 00:46:02 EST
From:    Jim McCabe                                JEMCCABE at MTUS5
To:      INFO-ATARI16 at SCORE.STANFORD.EDU
Subject: Re: Lyco Computer

Way back when I had an 800XL and lusting after a 300 baud modem,
I picked Lyco to buy my XM301 from.  Terrible choice.  I ordered
the product through the mail, and upon calling them a few days later,
I was told that my order had been recieved and sent out.

Wrong.  I believed them.  A week later, I called again and they said
that my modem was shipped the day before (six days AFTER the original
person said it was sent), and so I waited a week again.  Seven days
later, the modem still wasn't here, and I began to call them once a
day.  Each time, I got a different story ("it was sent out yesterday",
"our records show that we haven't sent it yet due to a late shipment on
the part of Atari", "it will be taken care of", etc...).

Eventually, to my surprise, it DID get to me, and I vowed never to
even contemplate shopping with them again.  A friend of mine had
similar troubles with a modem for his C64 last year (although he had
no trouble when he had bought other goods previously).  Either they
hate modem users, or you have a random chance of getting average service.

I personally tend to shop from Computer Mail Order -- they are always
on time, have nice prices, and are reasonable when your package comes
in the mail broken.

>>> I have no connection with Lyco or CMO, I just hate Lyco and
>>> trust CMO.

+-----------------------+------------------------------------+
|  Jim McCabe           |  BITNET:  jemccabe @ mtus5.bitnet  |
|  G31 ECH MTU          |  UUCP:    mccabe2  @ mtuvaxb.uucp  |
|  Houghton, MI  49931  |           mccabe   @ m-net.uucp    |
+-----------------------+------------------------------------+