Path: utzoo!utgpu!water!watmath!clyde!rutgers!rochester!cornell!batcomputer!pyramid!nsc!csi!jwhitnel
From: jwhitnel@csi.UUCP (Jerry Whitnell)
Newsgroups: comp.sys.mac
Subject: Re: GC Hyperdrive - Reliable ???
Message-ID: <1394@csib.csi.UUCP>
Date: 4 Feb 88 19:13:51 GMT
References: <1395@water.waterloo.edu> <11025@shemp.UCLA.EDU> <40838@sun.uucp>
Reply-To: jwhitnel@csib.UUCP (Jerry Whitnell)
Organization: Communications Solutions Inc., San Jose, Ca
Lines: 43

In article <40838@sun.uucp> chuq@sun.UUCP (Chuq Von Rospach) writes:
|
|>DO NOT UNDER ANY CIRCUMSTANCES BUY A HYPERDRIVE!
|...
|
|This sucks, to say the least. The GCC folks were only interested in talking
|to prospective customers, and were not only unhelpful to existing folks,were
|downright rude, unprofessional, and in one instance abusive. If this is any
|indication of what the company is like, I'd sell my Mac before buying their
|stuff. The only feeling anyone watching this could come away from is that
|the only thing GCC cares about is getting your money -- once they have it,
|your on your own.
|
|And, for the record, it seems that their stuff breaks with every new release
|of Apple's software. GCC was the first company with a mac hard drive, and
|the last one to support HFS. You still can't run Multifinder on their
|earlier stuff, because they haven't ported it in. As a comparison, my
|ancient, cranky, Paradise 10 serial port runs Finder 6.0 and Multifinder
|just fine, thank you very much. And it ran a LOT less than buying a GCC
|product would have. The difference? it is slower, but it works.
|
|If I were you, I'd buy anything else. And I'd find a dealer that tells you
|truths, not what it takes to make a sale. Dealers love GCC. High profit
|margins for everyone. Except for the customer.

I'll second Chuq's opinions about both GCC and Paradise.  GCC is one of
the two companies who's products I'll never buy (Microsoft is the other).
I've heard too many people complain about both the support and the quality
of the products they deliver to ever consider taking a chance with them.
As far as the Pardise 10 is concerned, I don't know how their support
stacks up because I've never had to call them.  The drive just works
(and works and ...).  The only reason it isn't in use now is that I
havn't figured out how to hook it up to my new Mac II (alright, so
the DataFrame XP 40 has a little something to do with it :-).  It's too
bad GCC is still in bussiness screwing Mac users and Paradise, while
still in business, isn't deliviering more high-quality products to Mac users
(they went back to the IBM PC market :-().

|chuq

Jerry Whitnell				Been through Hell?
Communication Solutions, Inc.		What did you bring back for me?
						- A. Brilliant