Path: utzoo!mnetor!uunet!lll-winken!lll-lcc!mordor!sri-spam!rutgers!im4u!ut-sally!ut-emx!auscso!bigtex!james
From: james@bigtex.uu.net (James Van Artsdalen)
Newsgroups: comp.unix.xenix
Subject: Re: Microport Strikes Again
Message-ID: <791@bigtex.uu.net>
Date: 4 Feb 88 19:24:35 GMT
References: <15150@beta.UUCP> <790@bigtex.uu.net>
Organization: F.B.N. Software, Austin TX
Lines: 21
Keywords: Here We Go Again

In article <790@bigtex.uu.net>, james@bigtex.uu.net writes:
> In article <15150@beta.UUCP>, myxm@beta.UUCP (Mike Mitchell) writes:
> > [ states uPort is apparently getting ready to charge more for support ]

> [ my general complaint that /etc/cron dumps core ]
> I've called several times to
> report this bug, and have sent several pieces of usenet mail, and have uucp'd
> the core dump to their system for them to look at, and deathly silence back.

Well, a couple of hours after posting this tirade, I got a reply from uPort
acknowledging the core dump.  Apparently there have been other reports of this,
but not necessarily any core dumps (this point wasn't clear).  Perhaps vendors
should consider making available un-stripped versions of the binaries.

My comments on "support" policies still stand.  Microport is not alone in this,
and I understand that SCO may even be worse.  There is no harm done charging
someone who wants some help getting mailx to work with smail, but a a /bin/mail
that erroneously returns mail > 32K is *not* a feature: it's a bug, and the
original product was defective.  Don't charge money for defective products!
-- 
James R. Van Artsdalen    ...!uunet!utastro!bigtex!james     "Live Free or Die"
Work: 512-328-0282 Home: 346-2444; 110 Wild Basin Rd. Ste #230, Austin TX 78746