Path: utzoo!mnetor!uunet!husc6!purdue!gatech!gitpyr!ccasttd
From: ccasttd@pyr.gatech.EDU (Thomas M. Dixon Jr.)
Newsgroups: comp.dcom.modems
Subject: Re: Request feedback on PC Industries 2400 Baud Modem
Message-ID: <5127@pyr.gatech.EDU>
Date: 4 Mar 88 01:29:35 GMT
References: <880228102106.33@Fedex.Msfc.Nasa.Gov>
Reply-To: ccasttd@pyr.UUCP (Thomas M. Dixon Jr.)
Organization: Georgia Institute of Technology, Atlanta
Lines: 35

In article <880228102106.33@Fedex.Msfc.Nasa.Gov> clmanager%garfld.span@FEDEX.MSFC.NASA.GOV (Rich Drinkard (205) 544-2895) writes:
>PC Industries has a modem for $169.00 that is fully Smartmodem 2400 compatible.
>Has anyone had any experience with this modem and do they think it to be worth
>the $169.00.  Any input will be appreciated.


I tried ordering this modem.  My card listed the 169.00 2400 and a $99 1200.
I ordered.  I waited.  I waited some more.

After about eight weeks, I called and discovered that the order number had
no affilation with the company other then to take their orders and they were
not able to give me a number where I could inquire about my order.  A few days
later I got a nice letter saying that they were sorry it had been nine weeks
but that they had supply problems.  The letter assured that my modem was on
the way.  After 12 weeks I had given up and was only watching for a charge
on my mastercard.  Soon after three months I got a nice letter all about 
how they recieved my request for cancellation of my order and refund. (?)
I of course never sent in such a request.  I was happy to note that I was 
never changed and thusly never got the refund I had not requested.  I was 
simply jerked around for three months waiting for them to ship.

So if you need a modem, Don't waste your time.  I wouldn't be suprised to find
out it was some bankers taking the checks people send in and skimming interest
for three months and then returning the money.  This company might acually be
for real but in the words of my father, the impossible cynic, "You get what 
you pay for."  And in the terms of customer service, this is very true in the
case of PC industries.

Thomas M Dixon Jr
ccasttd @ pyr.gatech.edu

still at 300 baud,  and not happy about it.
 
never came that there
was now