Path: utzoo!mnetor!uunet!husc6!mailrus!umix!teemc!wayne
From: wayne@teemc.UUCP (//ichael R. //ayne)
Newsgroups: comp.dcom.modems
Subject: Re: Updating Telebit TrailBlazers
Message-ID: <560@teemc.UUCP>
Date: 16 Mar 88 04:30:43 GMT
References: <266@telebit.UUCP> <505@pcrat.UUCP>
Reply-To: wayne@teemc.UUCP (/\/\ichael R. \/\/ayne)
Organization: TMC & Associates, Troy, MI
Lines: 29
Keywords: Update TrailBlazer V4.00 Interactive $99

In article <505@pcrat.UUCP> rick@pcrat.UUCP (Rick Richardson) writes:
>In article <266@telebit.UUCP> modems@telebit.UUCP (Modem Mail Account) writes:
->2. If you have a TrailBlazer Plus (shipping since about November 1987, you
->   will by definition have UUCP protocol, but in addition, you will also
->   have Lempel-Ziv data compression. In late January 1988, we released an
->   upgrade kit for the Plus, to provide improved interactive response.
->   If you have a pre-V4.00 TrailBlazer Plus, and you'd like to improve
->   the interactive delay NOTICEABLY, order the V4.00 Upgrade Kit, part
->   number UK-T18SA. The cost for this two (2) PROM upgrade is $99 per modem.
>
>This is the one thing about me Telebit that makes me see red!  My modem
>was only two months old when they came out with the 'upgrade' (more
>like a bug fix, if you ask me), and they want to charge me an
>extra $99 bucks.  Anyone with a sense of fair play would come up with an
>exchange policy on these EPROMs.

	I agree about that this is a bad policy and complained directly
to Telebit about it (one would think that free exchange on EPROMs for a
year would be reasonable).  They did not seem supportive of this notion.
My suggestion is to find yourself somebody with 4.0 firmware and a PROM
burner.  Note, however, that you really should keep your original EPROMs
around so that you can put them in if you need service.  I find it very,
very strange that Telebit would take this type of stand considering how
reasonable they are on everything else.

/\/\ \/\/
-- 
Michael R. Wayne      ---      TMC & Associates      ---      wayne@teemc.uucp
INTERNET: wayne%teemc.uucp@umix.cc.umich.edu            uunet!umix!teemc!wayne