Path: utzoo!mnetor!uunet!husc6!mailrus!ames!pasteur!ucbvax!UCONNVM.BITNET!SEWALL
From: SEWALL@UCONNVM.BITNET
Newsgroups: comp.sys.apple
Subject: Sears 128
Message-ID: <8803080927.aa14858@SMOKE.BRL.ARPA>
Date: 8 Mar 88 14:30:00 GMT
Sender: daemon@ucbvax.BERKELEY.EDU
Organization: The Internet
Lines: 22

> From:    MEMORY::FARRELL "Joe Farrell"
> Subj:    Sears and Apples

That tale sounds like my experience with a VCR (made for Sears
by Toshiba but NO parts cross-reference to ANY other Toshiba
models; could ONLY be repaired by Sears because the quicker,
and less expensive, repair services can't get parts).  I read
in the Wall Street Journal that even Sear's own employees complained
at an annual meeting of stockholders that THEY can't get decent
repair service from Sears.

My conclusion: NEVER buy ANY appliance (durable) from Sears
(Another curiosity: according to Consumer Reports Sear's less expensive
catalog order tools are superior to the in-store "Craftsman" brand).

---------------------
Disclaimer: I like my opinions better than my employers anyway...
            (subject to change without notice; void where prohibited)

ARPA:   sewall%uconnvm.bitnet@mitvma.mit.edu       Murphy A. Sewall
BITNET: SEWALL@UCONNVM                          School of Business Admin.
UUCP:   ...ihnp4!psuvax1!UCONNVM.BITNET!SEWALL  University of Connecticut