Path: utzoo!mnetor!uunet!husc6!cmcl2!brl-adm!umd5!uvaarpa!mcnc!decvax!virgin!zinn!mem
From: mem@zinn.UUCP (Mark E. Mallett)
Newsgroups: comp.sys.atari.st
Subject: Re: Atari no-support?You bet!
Message-ID: <213@zinn.UUCP>
Date: 11 Mar 88 02:57:23 GMT
References: <192@umn-d-ub.D.UMN.EDU> <864@usl-pc.UUCP> <1003@its63b.ed.ac.uk> <156@bdt.UUCP>
Organization: Zinn Computer Co., Litchfield NH
Lines: 28

In article <156@bdt.UUCP>, david@bdt.UUCP (David Beckemeyer) writes:
> With all this flaming, I have to give Atari some credit.  Their direct
> developer support isn't that bad (only $300 for a dev. kit).

I assume this is sarcasm.  I bought my 1040ST almost two years ago, naively
thinking that it would come with documentation about the system that I was
buying, or at least with a way to get such documentation.  Little did I
know that the price was to become a registered developer.  I just can not
understand the policy of having to buy into a club just to get data on the
equipment that I purchase.  I also did not understand having to pay for
a compiler that I didn't want, just to get the documentation.

And I might have even gone for it.  But I asked Atari if being a registered
developer meant anything other than paying for documentation.  I asked
explicitly if it meant availability of new things sooner, or advance
announcements, or product discounts.  The answer was no.  So what was the
point?

I can understand charging for documentation.  I even understand that it
is now available by itself.  But I don't understand the above-mentioned
attitudes.

-mm-
-- 
Mark E. Mallett  PO Box 4188/ Manchester NH/ 03103 
Bus. Phone: 603 645 5069    Home: 603 424 8129
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