Path: utzoo!mnetor!uunet!portal!cup.portal.com!David_J_Buerger
From: David_J_Buerger@cup.portal.com
Newsgroups: comp.sys.ibm.pc
Subject: Re: Procomm Plus Update (was Re: ProcommPlus, another bug)
Message-ID: <3867@cup.portal.com>
Date: 12 Mar 88 20:28:37 GMT
References: <4732@ecsvax.UUCP> <998@slvblc.UUCP> <599@acf3.NYU.EDU>
Organization: The Portal System (TM)
Lines: 11
XPortal-User-Id: 1.1001.1820



I'm really irritated with Datastorm, too.  I called the main
number to "request" the bug fix for Procomm Plus and the snippy
woman who answered told me I had to call the customer support
department to make the request.  I asked her to transfer me,
and she told me it wasn't at that number.  I asked her for the
number and she told me "I don't have it, it's in the back of
your manual."  I told her the manual was at home, and I was at
work, and I was calling long distance NOW to make the request.

My request got me nowhere.  This "service" is ridiculous.