Path: utzoo!mnetor!uunet!lll-winken!lll-lcc!ames!elroy!mahendo!jplgodo!wlbr!scgvaxd!ashtate!dbase!drc
From: drc@dbase.UUCP (Dennis Cohen)
Newsgroups: comp.sys.mac
Subject: Re: The Good & The BAD !!
Message-ID: <321@dbase.UUCP>
Date: 2 Mar 88 22:04:30 GMT
References: <3205@dasys1.UUCP>
Organization: Ashton Tate Development Center Glendale Cal.
Lines: 21
Keywords: Mail Order, Mac, Consumers' Rights
Summary: Rebuttal

In article <3205@dasys1.UUCP>, edgar@dasys1.UUCP (Edgar Balagot) writes:
> On the other side of the spectrum, their are those places on the west coast 
> which have no interest except to take your money and give you zilch support
> if something goes wrong. These are the places to avoid because if you are 
While my experiences with MacConnection are excellent, they are no better or
worse than my (far more numerous) experiences with ComputerWare, which, being
in Palo Alto, is definitely a West Coast operation.  Their selection is 
extensive, prices reasonable, they don't charge until they ship, and always
let you know when something will have to be backordered.  They are truly a
class operation as well.  You shouldn't classify things regionally the way
you did because there is a mail order facility in the East that is as bad
as any of them -- but that doesn't mean that every house in the East blows,
just that the one does.  ComputerWare takes returns to the extent allowed by
the manufacturers and has even shipped replacements before the originals were
returned.

Dennis Cohen
Ashton-Tate Macintosh Division
dBASE Mac Development Team
--------------------------
Disclaimer:  Opinions expressed above are mine and my employer has no claim on
them or responsibility for them.