Path: utzoo!mnetor!uunet!husc6!ut-sally!ut-emx!lad-shrike!glenn
From: glenn@AUSTIN.LOCKHEED.COM (Glenn Heinle)
Newsgroups: comp.sys.mac
Subject: MacWarehouse Flame
Message-ID: <89@bluejay.AUSTIN.LOCKHEED.COM>
Date: 4 Mar 88 07:50:45 GMT
Organization: Lockheed Austin Div.
Lines: 30
Keywords: flame macwarehouse



What is the IQ of the average person at a mail-order place?
Recently I purchaced a hard drive from MacWarehouse.  This was
the phone conversation:

Me:  I would like to order a hard drive.
SP:  What drive would you like to order?
Me:  The MacBottom HD45 by PCPC.  What color does that come in?  The platimun
     or the brownish color?
SP:  It comes in Platinum or Beige.
Me:  Great, I'll take it in Beige.
SP:  OK, that will be one MacBottom HD45 in Beige.
Me:  Yep.

... Credit Card numbers ... etc ...

Four business days later (not bad, I was happy with the time), my hard drive
arrived for me to play with.  I open the box, and (you guessed it) platinum.
I thought I would get used to the color, and it is not worth returning just
for a different color.  However, the difference between beige and platinum
is just enough it be very irritating.  After a while, I hate looking on my
desk where everything is beige except one box.

Does MacWarehouse screw up orders often?


Glenn Heinle
heinle@austin.lockheed.com
(512) 448-9128