Path: utzoo!mnetor!uunet!cbmvax!eric From: eric@cbmvax.UUCP (Eric Cotton) Newsgroups: comp.sys.cbm Subject: Re: out-of-warranty repair Message-ID: <3550@cbmvax.UUCP> Date: 29 Mar 88 21:46:19 GMT References: Reply-To: eric@cbmvax.UUCP (Eric Cotton) Organization: Commodore Technology, West Chester, PA Lines: 35 In article tw0i+@andrew.cmu.edu (Todd Andrew Williamson) writes: >Does anyone here on the net know what Commodore's policy is about >out-of-warranty repair on C64's? When I shorted some pins on the user port a >few weeks ago, I thought "I'll just pick one up used somewhere"- this is easier >said than done. I tried calling Commodore, but after 20 tries when it was busy, >thein being put on hold for ~10 minutes(long distance), I gave up. It seems to >me that someone once told me that for $50 and your old C64, Commodore would >either repair or replace it. Is there any truth to this, or was my friend(or >me) hallucinating? The following is from Brenda Billings, CBM Service Department: In the past, Commodore did offer a new C64 pc-board in exchange for US$55. This is no longer true. Currently, users can bring out-of-warranty units anywhere that is convenient, though a CBM authorized service center is recommended. For units still under warranty, contact an authorized service center. To locate a center in your area try the phone book or call CBM Customer Relations at (215) 436-4200. Brenda Billings ------------------------------------------------------------------------------ -- Eric Cotton Commodore-Amiga *======================================================================* *===== UUCP: {rutgers|ihnp4|allegra}!cbmvax!eric =====* *===== FONE: (215) 431-9100 =====* *===== MAIL: 1200 Wilson Drive / West Chester, PA 19380 =====* *===== PAUL: "I don't find this stuff amusing anymore." =====* *======================================================================*