Path: utzoo!mnetor!uunet!lll-winken!lll-lcc!ames!amdahl!dlb!plx!slvblc!dick
From: dick@slvblc.UUCP (Dick Flanagan)
Newsgroups: comp.sys.ibm.pc
Subject: Re: Microsoft Windows and MS support?
Message-ID: <1196@slvblc.UUCP>
Date: 18 Mar 88 20:23:54 GMT
References: <496@xios.XIOS.UUCP> <1269@orcisi.UUCP>
Sender: uupc@slvblc.UUCP
Reply-To: slvblc!dick@ucscc.UCSC.EDU (Dick Flanagan)
Organization: SLV Systems Group, Ben Lomond, California
Lines: 21
Disclaimer: none


In article <1269@orcisi.UUCP> michael@orcisi.UUCP (Michael Herman) writes:
> MS has a telephone support number but they expect you to use DIAL,
> their support bulletin board.  At one point, MS wanted US$300/year for
> DIAL.  About a year ago, DIAL was very understaffed and couldn't keep
> up with the requests that were arriving (which I calculated to be about
> 30/day).  6+ week turnaround was not uncommon on some pretty basic requests.
> [...]
> Perhaps someone can provide a more current update.

MS now wants US$450 per year for just DOS-related DIAL, and US$600 per year
for XENIX-related DIAL.  If you are in the unfortunate position of needing 
both "services," they take pity on you and only charge you US$800 per year.

Such a deal. . . .

Dick

--
Dick Flanagan, W6OLD                         GEnie: FLANAGAN
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