Path: utzoo!utgpu!water!watmath!clyde!att-cb!att-ih!pacbell!ames!necntc!linus!mbunix!jcmorris
From: jcmorris@mitre-bedford.ARPA (Joseph C. Morris)
Newsgroups: comp.sys.ibm.pc
Subject: Re: IBM DOS 3.3 bug and upgrade
Keywords: DOS 3.3 Backup bug patch
Message-ID: <28011@linus.UUCP>
Date: 29 Mar 88 17:54:37 GMT
References: <171@wjh12.harvard.edu>
Sender: news@linus.UUCP
Reply-To: jcmorris@mbunix (Morris)
Organization: The MITRE Corporation, McLean, VA.
Lines: 20

In article <171@wjh12.harvard.edu> lotto@wjh12.UUCP (Jerry Lotto) writes:
>IBM did not inform me of the patch. They did not inform Harvard of the
>patch (an authorized repair and volume purchase site).

I hadn't seen the announcement of its availability, but I cranked up 
ASKINFO after seeing the Harvard posting on Friday.  Using PCFIX DOS 3.3
as the search argument I got two hits: the BACKUP fix and DASDDRVR.SYS
version 1.2 (which we already have in house).

I ordered the BACKUP fix by an ASKINFO feedback screen; it arrived by
SnailMail this morning (Tuesday).

I'm not going to try to defend some of IBM's (non-)support of its PC
customers; I've also had somewhat less than reasonable service from
Big Blue at times.  In this case, though, I did get the fix quickly
including the SnailMail delays.  IBM doesn't seem to send out announcements
of either errors or fixes (something I've "discussed" with them in 
the past) but a periodic search of ASKINFO's PCFIX hits might help.

Joe Morris