Path: utzoo!mnetor!uunet!lll-winken!lll-lcc!ames!nrl-cmf!mailrus!tut.cis.ohio-state.edu!bloom-beacon!mit-eddie!uw-beaver!cornell!rochester!PT.CS.CMU.EDU!andrew.cmu.edu!mf2e+ From: mf2e+@andrew.cmu.edu (Michael Douglas Fischer) Newsgroups: comp.sys.m6809 Subject: Radio Shack Ripoff? Message-ID: Date: 18 Mar 88 04:44:55 GMT Organization: Carnegie Mellon University Lines: 24 Hey there- OK, here's my story: I've got my 512K CoCo 3 with the multi-pak, two drives, and just about anything else you can thing of. One day, it stops loading from the disk drives, but other cartridges work. So I figure my disk controller died (it's an old one. So we check that out and it works fine. OK, the multi-pak is bad. Check it out, and it's fine. The disk drives? Nope. The computer???? YES! My CoCo 3 died. OK, I can handle that. So I'm thinking, should I try to fix it myself, or drop it off at Radio Shack. Well, I figure, I'm lazy, so I'll let RS fix it IF THE PRICE IS REASONABLE. So I drop it off, asking for an estimate. They say OK. I get a call today from them saying $20 for parts and $35 for labor, plus tax. $58!! I said no way, I'll fix it myself. I know enough about it. They say, OK, come and pick it up, but there's a $25 charge for the estimate. I say, WHAT? I was never told that I would be charged for the estimate! So I get a choice: $25 for my still broken computer, or $58 for a fixed one. So, I give in and let them fix it. Now I'm wondering, was what they did really legal? I wasn't informed that I'd be charged ($25!) for the estimate. I understand that work was done to figure out what was wrong, but didn't think of that when I dropped it off. Also, they REFUSE to tell me what was wrong if I take it back, OR if I get it fixed. When I get it back, I have to re-install my 512K board, and there goes my 90 day warranty. I feel like I got really ripped off by Radio Shack. What do you think? --Mike