Path: utzoo!mnetor!uunet!ccicpg!turnkey!sandy From: sandy@turnkey.TCC.COM (Sanford 'Sandy' Zelkovitz) Newsgroups: comp.unix.xenix Subject: Re: XENIX ESDI CRASHES Message-ID: <159@turnkey.TCC.COM> Date: 24 Mar 88 13:41:03 GMT References: <1238@spl1.UUCP> <1988Mar22.181219.1405@gpu.utcs.toronto.edu> Organization: Turnkey Computer Consultants, Costa Mesa, CA Lines: 40 Summary: I have dealt with Consensys too In article <1988Mar22.181219.1405@gpu.utcs.toronto.edu>, romwa@gpu.utcs.toronto.edu (Mark Dornfeld) writes: > > I did not want to be the first person to flame Consensys, but > now that I've seen a flame and I'm not the only person having > trouble it's "flame on." > > The people at Consensys are technically competent, but they do > not have anything good up front. After going through a couple > rounds with their eight-port boards and now a tape drive, I'm > convinced that others should be warned. What we need is high > quality end-user support for XENIX. Consensys is only > interested in selling a box and then leaving you high and dry. > > You may also be interested in knowing that they do not have > any people in the US even though they have an "answering > machine" somewhere in Texas. The company is based in Toronto. > Before Xenix 2.2 was available, I was running Xenix 2.1.3. Part of my hardware configuration was a standard Archive tape backup system and needed a device driver. After contacting a few companies that sold hardware for Xenix, I contacted Consensys Systems in TEXAS. I did not get an answering machine but an honest to goodness live individual. He explained to me that they do not sell their device driver as a stand-alone product but is included with their Archive Tape system. To make a long story short, he was willing to sell me the driver for a nominal fee ( which I purchased ). During the installation, I had a few problems ( which turned out to be my own ) and Consensys Systems was MORE than willing to help bring the system up. I have been following the negative messages concerning Consensys Systems and I feel that a positive one should also be mentioned. I have called Consensys many times since then, in Texas, and have never reached an answering machine. The company may be small since I always have connected with the same person. Sanford ( Sandy ) Zelkovitz XBBS 714-828-0288 ........!ihnp4!hermix!alphacm!sandy ........!ucbvax!ucivax!icnvax!alphacm!sandy ........!uunet!ccicpg!turnkey!alphacm!sandy