Path: utzoo!mnetor!uunet!lll-winken!lll-tis!ames!ucsd!sdcsvax!ucsdhub!hp-sdd!ncr-sd!crash!pro-charlotte.cts.com!sjacobs
From: sjacobs@pro-charlotte.cts.com (Steven Jacobs)
Newsgroups: comp.sys.amiga
Subject: Where's the Amy 1000 Service??
Message-ID: <2753@crash.cts.com>
Date: 31 Mar 88 06:01:05 GMT
Sender: news@crash.cts.com
Lines: 26

Lets see if any of you are having the same problem as I am!
My Amy 1000 died 6 weeks ago. When I took it to the service center they
determined that it was the motherboard so I paid for a new one and they
ordered it. Well it was on back order and 2 weeks later I got my amiga back
only to find out that this NEW board was bad too! So off it went back to CBM
and that was the last I saw of it! It has been a total of 6 count them 6 weeks
now. After calling CBM myself and explaining the problem to several people at
my expense (Long distance) I was told that they were working on the problem
and it should be resolved by the middle of NEXT MONTH! (steam coming out of my
ears now!). That makes a total delay or lack of service of 9 to 10 weeks!!

  What is going on here? I was told by one person that the board had to come
from the FAR EAST, another person that they had not received their repaired
boards from the contractor and the other to simply said "I cannot make the
board for you!" is a rather sarcastic tone. I guess this is the type of
service AMY 1000 owners can expect? I hope not. The Amiga is a good computer
and I would hate to sell it if and when I get it finally repaired But unless I
am convinced that better service is available I will. I am losing time which
calculates directly to money for each day I am without my computer and unlink
CBM I am NOT made out of bucks!!

  Come on Commodore! Don't forget about the little guys!!!

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