Path: utzoo!mnetor!uunet!lll-winken!lll-tis!ames!ll-xn!mit-eddie!uw-beaver!tektronix!sequent!mntgfx!gssc!jimd
From: jimd@gssc.UUCP (Jim DePorter)
Newsgroups: comp.sys.mac
Subject: Problems I have seen
Message-ID: <5668@gssc.UUCP>
Date: 13 Apr 88 00:42:29 GMT
Organization: Graphic Software Systems,  Bvtn OR
Lines: 34

I am 'helping' take care of a business that just purchased 3 mac SE-20s,
LaserWriter NT, 2.5MB per machine, a single page Radius and a two page Radius.
The systems are using Multifinder, TOPS and either WriteNow and/or Excel. 
	Problem one is that this is an appraisal firm and they print out
50-100 page documents, but after about 15 pages the printing stops, the
light on the NT keeps flashing for ? amount of time and then a timeout
error appears on the screen (the file is still there, would you like
to reprint?).  All I hear about is how great the Victor 9000 running
Wordperfect is, and how it can print ALL of the pages and even let you
keep typing at the same time (problem two).  I know there is some 
problems running WriteNow under Multifinder, but if I disable TOPS the
55 page test document prints out fine.  Any answers?
	Problem two, they wanted a print spooler.  Great, instead of
spending $120 a copy for Super Laser Spool I would get printmonitor
working under multifinder.  Great, the only problem is that when the
job is being sent to the printer neither mouse nor keyboard input shows
up until the page finishes, not good.  How about Super Laser Spool,
it's only $120 a copy and if it does transparent spooling it's worth
it.  Gosh, it doesn't work with Multifinder.  Bad, the users now 
can not live without Multifinder.  Try work around, start system with
finder and Super Laser Spool, Cmd option double click on Multifinder.
Works fine until printing starts and then "GREAT SHIMMERING RECTANGLES"
the system hangs.  What fun.  And to think I told them that the Mac
would be easier than an MSdos machine to get operational.  Everyone
there loves the Mac (I'm not always sure if I do 8-)), but these 
small problems are the worst.
	Oh yes, I tried calling TOPS Talk (415-549-5955), but their 
machine must be having troubles also, as nothing answers.

Thanks,
jimd
tektronix!sequent!gssc!jimd

				"We now have a solution to every problem,
				 we now need a resolution of our solutions!"