Path: utzoo!mnetor!uunet!lll-winken!lll-tis!ames!nrl-cmf!cmcl2!brl-adm!umd5!purdue!i.cc.purdue.edu!j.cc.purdue.edu!pur-ee!uiucdcs!uxc.cso.uiuc.edu!sandrock
From: sandrock@uxc.cso.uiuc.edu
Newsgroups: comp.sys.mac
Subject: Re: Stupid Disk Seals
Message-ID: <174400107@uxc.cso.uiuc.edu>
Date: 13 Apr 88 18:42:00 GMT
References: <559@cunixc.columbia.edu>
Lines: 21
Nf-ID: #R:cunixc.columbia.edu:559:uxc.cso.uiuc.edu:174400107:000:963
Nf-From: uxc.cso.uiuc.edu!sandrock    Apr 13 12:42:00 1988


> | Do NOT seal the shutter...it is a dumb idea.  It has cost us hundreds
> | of dollars in repairs and lost time.  And all this caused by a little
> | sticker probably costing less than 2 cents.
> 
>   Do you think a software company cares if you have problems? Hogwash.
>   ... 
>   Companies are like mules, they respond best to speaking softly, but
> you have to hit them with a stick to get their attention.
> -- 
>	bill davidsen		(wedu@ge-crd.arpa)

   I don't know if someone hit Aldus with a stick or not, but the new
  PageMaker 3.0 for the Mac comes with all five disks inside two vinyl
  cases which are sealed with the acceptance agreement instead of the
  disks being individually sealed. It's been my experience that Aldus
  does care about their users' problems, and does listen.

	Mark Sandrock		(sandrock@b.scs.uiuc.edu)

  Standard disclaimer: I have no connection with Aldus except as a very
			satisfied customer of theirs (since Mac PM 1.2).