Path: utzoo!mnetor!uunet!husc6!bloom-beacon!mit-eddie!ll-xn!ames!pasteur!ucbvax!UUNET.UU.NET!roy%phri
From: roy%phri@UUNET.UU.NET (Roy Smith)
Newsgroups: comp.dcom.telecom
Subject: Your call did not go through...
Message-ID: <3250@phri.UUCP>
Date: 28 Apr 88 21:09:23 GMT
Sender: daemon@ucbvax.BERKELEY.EDU
Organization: Public Health Research Institute, NYC, NY
Lines: 18
Approved: telecom@xx.lcs.mit.edu


	I just called Sun's service center and got the usual "dial 1 for
software assistance, dial 2 for hardware assistance" message.  I dialed 1
and got a recording saying, "da Da DAH!  You call did not go through,
please try again.  212 4T", which raises several questions.

	1) What handles the "dial 1 for .." call redirection?  Is it done
at the CO or by the customers own PBX equipment?

	2) What does the "212 4T" mean?  Is there some universal code for
these error messages or does each system use whatever codes it wants to?
Presumably it's some sort of "all trunks busy" problem.

	3) Why is the "da Da DAH!" always so loud?
-- 
Roy Smith, {allegra,cmcl2,philabs}!phri!roy
System Administrator, Public Health Research Institute
455 First Avenue, New York, NY 10016