Path: utzoo!mnetor!uunet!seismo!sundc!sunbalt!jhoffman
From: jhoffman@sunbalt.UUCP (Jim Hoffman )
Newsgroups: comp.sys.amiga
Subject: A500 Warranty Problems
Message-ID: <114@sunbalt.UUCP>
Date: 20 Apr 88 20:33:33 GMT
Organization: Sun Microsystems, Baltimore, MD
Lines: 25
Keywords: A500, Commodore, Warranty


In February I purchased a new A500 after selling my IBM PC. The
reason for purchasing the machine was to get into a multi-tasking,
windowed environment that allowed for a good development system and
at the same time appease my children with a good game machine.

Shortly after installing it I noticed that the floppy disk was eating
some of my good disks.  At first I thought that it might be bad disks
but in mid-March the system would not even recognize that the workbench
disk was in the drive.

I returned the A500 three weeks ago to Comp-U-vision in Millersville,
Maryland for warranty repair.  I am now told that Commodore has yet to
ship the floppy disk (after three weeks) and it may be several more
weeks before I get my A500 back. This was from Mr. Dennis Stoner at
their repair  facility (301.381.3390).

Has anyone else had problems with the internal floppy drive?

Come on Commodore -- Comp-U-vision wonn't even give me a loaner to use
while mine is in the shop -- what's the deal?

I asked if the warranty period would be extended since they have had
it so long.  I was told it was a Commodore warranty and I should speak
with them.  Ok Commodore whom should I speak to?