Path: utzoo!mnetor!uunet!lll-winken!lll-lcc!ames!eos!labrea!decwrl!decvax!savax!thompson
From: thompson@savax.UUCP (thompson mark)
Newsgroups: comp.sys.amiga
Subject: Re: Mail Order Houses
Message-ID: <738@savax.UUCP>
Date: 25 Apr 88 21:52:15 GMT
References: <975@nuchat.UUCP>
Reply-To: thompson@savax.UUCP (thompson mark)
Organization: Sanders Associates Inc., Nashua, NH
Lines: 39
Keywords: Mail Order, Stores, etc.

In article <975@nuchat.UUCP> you write:
>
>Hello there, has anyone had any experiences with these mail order houses
>or dealers?  I'm thinking about ordering some software from them and was
>wondering if anyone has had any problems with them.  They are:
>
>MicroComputer Services (MCS), Go Amigo, Computer Mart, Computer Mail Order,
>and S&S Wholesalers

I wasn't going to post this but MCS has severelry angered me, and somebody
asked.

Not sure about the rest but I have had a TTEERRRIBBBLLE time with MCS.
Back in Sept.87 I ordered three pieces of software from them, one of which
was Sculpt 3D. The other to items were shipped but Sculpt never arrived.
Not only was my VISA charged for all THREE items, but one of them I was 
double charged for. I called them up and they assured me Sculpt had been
shipped and promised to fix the double billing. The billing was fixed but
Sculpt never arrived. After weeks of deliberation with MCS and United Parcel,
MCS finally admitted that it must have been lost. Fine I say, send another
copy. "Errr, Ahh...We are presently back-ordered on that item.....but should
be getting it in RSN!" I should have given up here but since they said it
would only be a week, I accepted. Weeks pass. I made three calls (spaced
four days apart) and each time I was assured "it just went out today, you
should receive it in 2-3 days". It didn't come so I cancelled my order.
Two weeks later it arrives. I call customer service (again!) and explain what
has happened. They say "send it back and we'll credit your VISA" (this is
back in mid Dec.87). Well it is now April 25, 1988 and my VISA still hasn't
been credited. I have made over 30 long distance calls to them and I'm
HOPPING MAD!!!! DO NOT DEAL WITH MCS!!!! I have since been dealing with
Abel Supply. They screwed one of my orders up also, but since they changed
over to a new computer system, they seem to have gotten their act together.

I appologize for the ranting & raving. I am not affiliated with any of the
afformentioned dealers.
--------------------------------------------------------------------------
|      Mark Thompson                                                     |
|      decvax!savax!thompson       Designing high performance graphics   |
|      (603)885-9229               silicon today for a better tomorrow.  |
--------------------------------------------------------------------------